CALL SALES 0908 8968597
  • track

    1

    DOCK

    See the Experience Economy in action, from companies who walk their talk. Learn from businesses who understand the importance of customer journeys and who deliver in delighting customers across different mediums.

  • track

    2

    GARAGE

    Creative learning experiences will be at the Node, designed to encourage connections, collaboration, and a new way of seeing digital.

  • track

    3

    ARENA

    Learn new ways of thinking at the Arena, where panel discussions, debates, and fireside chats will  highlight our speakers’ take on issues and topics currently shaping the digital ecosystem. Taking place at the Plenary Hall, the most exciting conversations at DigiCon will happen here.

  • track

    4

    LABS

    Interactive, collaborative, and hands-on. The Labs is where DigiCon delegates can participate in workshops that will put ideas into action. With a diverse set of topics, we mix in the fun and the learning in these sessions. 

  • track

    5

    NODE

    Be inspired by thought-provoking speakers who are at the forefront of the digital ecosystem. Make sense of the most critical topics in digital today, and learn how you can apply them in your own organizations.

  • DOCK
    • 09:00 AM - 09:45 AM
      Plenary Hall
      DigiCon Opening Ceremony
    • 09:45 AM - 10:30 AM
      Plenary Hall
      KEYNOTE TALK
      • Bozoma St. John

        Chief Marketing Officer

        Endeavor

    • 10:31 AM - 11:00 AM
      Plenary Hall
      Keynote Q&A with Bozoma Saint John
    • 11:01 AM - 11:45 AM
      Plenary Hall
      Creating a Digital Experience
      • Asher Rapkin

        Head of Business Marketing, Messaging, and Emerging Platforms

        FACEBOOK

    • 11:46 AM - 12:00 PM
      Reception Hall
      LUNCH
    • 02:00 PM - 02:40 PM
      Meeting Room 4
      Disruption x Design
      • Tuomas Peltoniemi

        President - Asia

        TBWA \ Digital Arts Network

    • 02:55 PM - 03:35 PM
      Meeting Room 4
      Designing Employees for Connected Services
      • Ted Kilian

        Group Director - ASEAN

        FJORD

    • 03:50 PM - 04:30 PM
      Meeting Room 4
      What's Extraordinary for the Next Billion Users?
  • NODE
    • 09:00 AM - 09:45 AM
      Plenary Hall
      DigiCon Opening Ceremony
    • 09:45 AM - 10:30 AM
      Plenary Hall
      KEYNOTE TALK
      • Bozoma St. John

        Chief Marketing Officer

        Endeavor

    • 10:31 AM - 11:00 AM
      Plenary Hall
      Keynote Q&A with Bozoma Saint John
    • 11:01 AM - 11:45 AM
      Plenary Hall
      Creating a Digital Experience
      • Asher Rapkin

        Head of Business Marketing, Messaging, and Emerging Platforms

        FACEBOOK

    • 11:46 AM - 12:00 PM
      Reception Hall
      LUNCH
    • 02:55 PM - 03:35 PM
      Meeting Room 5
      Is Retail Ready for the Experience Economy?
      • Andrew Yeoh

        Regional Head of Marketing – Shopping Centre, SEA

        IKEA

    • 03:50 PM - 04:30 PM
      Meeting Room 5
      Getting CX Ready for 2020 and Beyond
      • Wendy Hogan

        CX and Marketing Strategy Director

        Oracle

  • ARENA
    • 09:00 AM - 09:45 AM
      Plenary Hall
      DigiCon Opening Ceremony
    • 09:45 AM - 10:30 AM
      Plenary Hall
      KEYNOTE TALK
      • Bozoma St. John

        Chief Marketing Officer

        Endeavor

    • 10:31 AM - 11:00 AM
      Plenary Hall
      Keynote Q&A with Bozoma Saint John
    • 11:01 AM - 11:45 AM
      Plenary Hall
      Creating a Digital Experience
      • Asher Rapkin

        Head of Business Marketing, Messaging, and Emerging Platforms

        FACEBOOK

    • 11:46 AM - 12:00 PM
      Reception Hall
      LUNCH
    • 02:00 PM - 02:40 PM
      Plenary Hall
      Can Brands Build Community through Messaging?
      • Anubhav Nayyar

        Head of Business Development, Southeast Asia

        Rakuten Viber

    • 02:55 PM - 03:35 PM
      Plenary Hall
      Debate: Are Influencers Really Effective?
      • Carlo Ople

        VP - Digital Marketing Strategy

        PLDT

    • 03:55 PM - 04:30 PM
      Plenary Hall
      Panel: Social Media in 2018
  • LABS
    • 09:00 AM - 09:45 AM
      Plenary Hall
      DigiCon Opening Ceremony
    • 09:45 AM - 10:30 AM
      Plenary Hall
      KEYNOTE TALK
      • Bozoma St. John

        Chief Marketing Officer

        Endeavor

    • 10:31 AM - 11:00 AM
      Plenary Hall
      Keynote Q&A with Bozoma Saint John
    • 11:01 AM - 11:45 AM
      Plenary Hall
      Creating a Digital Experience
      • Asher Rapkin

        Head of Business Marketing, Messaging, and Emerging Platforms

        FACEBOOK

    • 11:46 AM - 12:00 PM
      Reception Hall
      LUNCH
    • 03:50 PM - 04:30 PM
      Banquet Halls 1-3
      From Pages to Pesos: Growing your Small Business on Facebook
  • GARAGE
    • 09:00 AM - 09:45 AM
      Plenary Hall
      DigiCon Opening Ceremony
    • 09:45 AM - 10:30 AM
      Plenary Hall
      KEYNOTE TALK
      • Bozoma St. John

        Chief Marketing Officer

        Endeavor

    • 10:31 AM - 11:00 AM
      Plenary Hall
      Keynote Q&A with Bozoma Saint John
    • 11:01 AM - 11:45 AM
      Plenary Hall
      Creating a Digital Experience
      • Asher Rapkin

        Head of Business Marketing, Messaging, and Emerging Platforms

        FACEBOOK

    • 11:46 AM - 12:00 PM
      Reception Hall
      LUNCH
    • 02:40 PM - 03:40 PM
      Meeting Room 8
      Co-Creation through Play: aining Consumer Insight through LEGO® SERIOUS PLAY® (Batch 1)
      In today’s hyperconnected & ever-changing world, the ability to imagine, innovate, and inspire becomes a serious advantage. Co-creation through Play is an interactive, experiential learning session that will utilise the LEGO® SERIOUS PLAY® (LSP) method in unlocking knowledge, creativity, and insight to better understand consumers and their needs.  The LSP method is an innovative facilitation, communication, & problem-solving technique that utilises PLAY with PURPOSE to help individuals, organisations, and businesses build better insights, engagement, and innovative thinking. And yes, using a lot of LEGO® bricks.
      • Myke Santos

        Certified LEGO Serious Play Facilitator

        Brick by Brick PH

    • 03:41 PM - 04:30 PM
      Meeting Room 8
      Co-Creation through Play: aining Consumer Insight through LEGO® SERIOUS PLAY® (Batch 2)
      In today’s hyperconnected & ever-changing world, the ability to imagine, innovate, and inspire becomes a serious advantage. Co-creation through Play is an interactive, experiential learning session that will utilise the LEGO® SERIOUS PLAY® (LSP) method in unlocking knowledge, creativity, and insight to better understand consumers and their needs.  The LSP method is an innovative facilitation, communication, & problem-solving technique that utilises PLAY with PURPOSE to help individuals, organisations, and businesses build better insights, engagement, and innovative thinking. And yes, using a lot of LEGO® bricks.
      • Myke Santos

        Certified LEGO Serious Play Facilitator

        Brick by Brick PH

  • DOCK
    • 09:00 AM - 09:30 AM
      Plenary Hall
      DigiCon Day 2 Opening
    • 09:30 AM - 10:00 AM
      Plenary Hall
      Fireside Chat: Content for a New Genearation
      Lessons from VICE on what milllennials and centennials want from content. Dispelling myths around millennial content habits and preferences How VICE was able to make hard-hitting topics relevant to this generation How to engage this generation beyond content
      • Hosi Simon

        CEO - Asia Pacific

        VICE Media

    • 10:01 AM - 10:30 AM
      TBA
    • 10:31 AM - 11:00 AM
      Dispatches from the Frontlines of Technology
    • 11:15 AM - 12:00 PM
      Meeting Room 4
      What Will the New Agency Look Like? Lessons from the Entropia Experience
      • Prashant Kumar

        Founder

        ENTROPIA

    • 02:00 PM - 02:40 PM
      Meeting Room 4
      Your Brand Experience Starts with Your Culture
      • Michael Patent

        Founder

        Culture Group

    • 02:55 PM - 03:35 PM
      Meeting Room 4
      Beautiful Data: How Sephora Users Customer Insight to Turn Buyers Into Loyal Customers
      • TP Pura

        Customer Insights & CRM Innovations - SEA

        Sephora

    • 03:40 PM - 04:30 PM
      Meeting Room 4
      Experiential Storytelling Lessons from Games
      • Chris Tran

        Country Manager - SEA

        RIOT Games

    • 04:45 PM - 05:25 PM
      Plenary Hall
      The Age of Assistance
      • Shaifali Nathan

        Head of Large Consumer Business - APAC

        Google

  • NODE
    • 09:00 AM - 09:30 AM
      Plenary Hall
      DigiCon Day 2 Opening
    • 09:30 AM - 10:00 AM
      Plenary Hall
      Fireside Chat: Content for a New Genearation
      Lessons from VICE on what milllennials and centennials want from content. Dispelling myths around millennial content habits and preferences How VICE was able to make hard-hitting topics relevant to this generation How to engage this generation beyond content
      • Hosi Simon

        CEO - Asia Pacific

        VICE Media

    • 10:01 AM - 10:30 AM
      TBA
    • 10:31 AM - 11:00 AM
      Dispatches from the Frontlines of Technology
    • 02:00 PM - 02:40 PM
      Meeting Room 5
      Why and How Luxury Brands Win on Experience Marketing
      • Avis Easteal

        Head of Consumer

        Luxasia

    • 02:55 PM - 03:35 PM
      Meeting Room 5
      How Great Design Transforms Business
      • Greta Corke

        VP - Experience Design

        Honestbee

    • 04:45 PM - 05:25 PM
      Plenary Hall
      The Age of Assistance
      • Shaifali Nathan

        Head of Large Consumer Business - APAC

        Google

  • ARENA
    • 09:00 AM - 09:30 AM
      Plenary Hall
      DigiCon Day 2 Opening
    • 09:30 AM - 10:00 AM
      Plenary Hall
      Fireside Chat: Content for a New Genearation
      Lessons from VICE on what milllennials and centennials want from content. Dispelling myths around millennial content habits and preferences How VICE was able to make hard-hitting topics relevant to this generation How to engage this generation beyond content
      • Hosi Simon

        CEO - Asia Pacific

        VICE Media

    • 10:01 AM - 10:30 AM
      TBA
    • 10:31 AM - 11:00 AM
      Dispatches from the Frontlines of Technology
    • 11:15 AM - 12:00 PM
      Plenary Hall
      From Conversations to Experiences:
      • Arvinder Gujral

        Managing Director - SEA

        Twitter

    • 02:00 PM - 02:40 PM
      Plenary Hall
      What's the Next Stop for GRAB?
    • 02:55 PM - 03:35 PM
      Plenary Hall
      Debate: Does Digital Content Need Fixing?
    • 03:50 PM - 04:30 PM
      Plenary Hall
      Panel Discussion: The Age of Artisans
    • 04:45 PM - 05:25 PM
      Plenary Hall
      The Age of Assistance
      • Shaifali Nathan

        Head of Large Consumer Business - APAC

        Google

  • LABS
    • 09:00 AM - 09:30 AM
      Plenary Hall
      DigiCon Day 2 Opening
    • 09:30 AM - 10:00 AM
      Plenary Hall
      Fireside Chat: Content for a New Genearation
      Lessons from VICE on what milllennials and centennials want from content. Dispelling myths around millennial content habits and preferences How VICE was able to make hard-hitting topics relevant to this generation How to engage this generation beyond content
      • Hosi Simon

        CEO - Asia Pacific

        VICE Media

    • 10:01 AM - 10:30 AM
      TBA
    • 10:31 AM - 11:00 AM
      Dispatches from the Frontlines of Technology
    • 11:15 AM - 12:00 PM
      Banquet Halls 1-3
      Google Workshop: UX and mobile speed
    • 02:00 PM - 02:40 PM
      Banquet Halls 1-3
      Instagram Stories School
    • 04:45 PM - 05:25 PM
      Plenary Hall
      The Age of Assistance
      • Shaifali Nathan

        Head of Large Consumer Business - APAC

        Google

  • GARAGE
    • 09:00 AM - 09:30 AM
      Plenary Hall
      DigiCon Day 2 Opening
    • 09:30 AM - 10:00 AM
      Plenary Hall
      Fireside Chat: Content for a New Genearation
      Lessons from VICE on what milllennials and centennials want from content. Dispelling myths around millennial content habits and preferences How VICE was able to make hard-hitting topics relevant to this generation How to engage this generation beyond content
      • Hosi Simon

        CEO - Asia Pacific

        VICE Media

    • 10:01 AM - 10:30 AM
      TBA
    • 10:31 AM - 11:00 AM
      Dispatches from the Frontlines of Technology
    • 11:15 AM - 12:00 PM
      Meeting Room 8
      IMBENTALKS
    • 02:00 PM - 04:30 PM
      Meeting Room 8
      Business Match-making with Start-ups
    • 04:45 PM - 05:25 PM
      Plenary Hall
      The Age of Assistance
      • Shaifali Nathan

        Head of Large Consumer Business - APAC

        Google

  • DOCK
    • 09:00 AM - 09:15 AM
      Plenary Hall
      DigiCon Day 3 Opening
    • 09:15 AM - 10:00 AM
      Plenary Hall
      TBA
    • 10:00 AM - 10:30 AM
      Plenary Hall
      TBA
    • 10:30 AM - 11:00 AM
      Plenary Hall
      Measurability in the Experience Economy
      • Sanchit Sanga

        Chief Digital Officer - APAC & MENA

        MINDSHARE

    • 11:15 AM - 12:00 PM
      Meeting Room 4
      Winning with today's customers: Evolved Customers Need an Engaging Experience
      • Malcolm Koh

        Customer Experience Strategist

        ZENDESK

    • 12:01 PM - 02:00 PM
      Reception Hall
      LUNCH
    • 02:01 PM - 02:40 PM
      Meeting Room 4
      Holistic Measurement in a Multiscreen World
      • Pablo Gomez

        Media Director

        Kantar

    • 02:55 PM - 03:35 PM
      Meeting Room 4
      Experience Economy and Ethics: The Moral Dilemma in the Fourth Industrial Age
      Bill Gates believes technology is amoral. But it was never a question of technology, per se, being nefarious. Throughout history, the issue has always been the just and humane boundaries humankind had or had not set. In the 4th Industrial Age, powered by Big Data, AI, and immersive technologies, the Experience Economy is expected to deliver on-demand, real-time brand and customer interactions. We cannot afford to craft moral definitions and consequently, policy after the fact. Technological crimes are growing exponentially in scope and depth; deliberately exploiting the absence of shared moral vocabulary and the lag and loopholes in global regulation and policy authoring. As the 2018 Bloomberg Business article, 'Silicon Valley Has Failed to Protect Our Data. Here’s How to Fix It' by Paul Ford states: “Ethics don’t scale."
      • Peachy Pacquing

        Chief Connector and Mission Controller

        The Just League

    • 04:00 PM - 04:30 PM
      Plenary Hall
      CLOSING KEYNOTE
    • 04:31 PM - 05:00 PM
      Plenary Hall
      DigiCon XE 2018 Closing Ceremony
    • 06:00 PM - 09:00 PM
      BOOMERANG AWARDS
  • NODE
    • 09:00 AM - 09:15 AM
      Plenary Hall
      DigiCon Day 3 Opening
    • 09:15 AM - 10:00 AM
      Plenary Hall
      TBA
    • 10:00 AM - 10:30 AM
      Plenary Hall
      TBA
    • 10:30 AM - 11:00 AM
      Plenary Hall
      Measurability in the Experience Economy
      • Sanchit Sanga

        Chief Digital Officer - APAC & MENA

        MINDSHARE

    • 11:15 AM - 12:00 PM
      Meeting Room 5
      Marketing and Mobility
      • KK Kumar

        Regional Manager - APAC

        Waze

    • 12:01 PM - 02:00 PM
      Reception Hall
      LUNCH
    • 02:00 PM - 02:40 PM
      Meeting Room 5
      How Machine Learning and AI are Changing CX
    • 04:00 PM - 04:30 PM
      Plenary Hall
      CLOSING KEYNOTE
    • 04:31 PM - 05:00 PM
      Plenary Hall
      DigiCon XE 2018 Closing Ceremony
    • 06:00 PM - 09:00 PM
      BOOMERANG AWARDS
  • ARENA
    • 09:00 AM - 09:15 AM
      Plenary Hall
      DigiCon Day 3 Opening
    • 09:15 AM - 10:00 AM
      Plenary Hall
      TBA
    • 10:00 AM - 10:30 AM
      Plenary Hall
      TBA
    • 10:30 AM - 11:00 AM
      Plenary Hall
      Measurability in the Experience Economy
      • Sanchit Sanga

        Chief Digital Officer - APAC & MENA

        MINDSHARE

    • 11:15 AM - 12:00 PM
      Plenary Hall
      Digital Measurement Board presentation
    • 12:01 PM - 02:00 PM
      Reception Hall
      LUNCH
    • 02:00 PM - 02:40 PM
      Plenary Hall
      Debate: Transparency and Building Trust in Today's Digital Ecosystem
    • 02:55 PM - 03:35 PM
      Plenary Hall
      Pride@Tech
    • 04:00 PM - 04:30 PM
      Plenary Hall
      CLOSING KEYNOTE
    • 04:31 PM - 05:00 PM
      Plenary Hall
      DigiCon XE 2018 Closing Ceremony
    • 06:00 PM - 09:00 PM
      BOOMERANG AWARDS
  • LABS
    • 09:00 AM - 09:15 AM
      Plenary Hall
      DigiCon Day 3 Opening
    • 09:15 AM - 10:00 AM
      Plenary Hall
      TBA
    • 10:00 AM - 10:30 AM
      Plenary Hall
      TBA
    • 10:30 AM - 11:00 AM
      Plenary Hall
      Measurability in the Experience Economy
      • Sanchit Sanga

        Chief Digital Officer - APAC & MENA

        MINDSHARE

    • 11:15 AM - 12:00 PM
      Banquet Halls 1-3
      Innovating the Banking Experience
    • 12:01 PM - 02:00 PM
      Reception Hall
      LUNCH
    • 02:00 PM - 02:20 PM
      Banquet Halls 1-3
      What do Today's Consumers Want from Banks?
    • 02:20 PM - 02:40 PM
      Banquet Halls 1-3
      Delivering Personalized CX in Retail Banking
    • 02:40 PM - 03:00 PM
      Banquet Halls 1-3
      How to Build Capabilities for a Digital-Only Customer Experience
    • 03:00 PM - 03:20 PM
      Banquet Halls 1-3
      VISA SESSION 1
    • 03:20 PM - 03:40 PM
      Banquet Halls 1-3
      VISA SESSION 2
    • 04:00 PM - 04:30 PM
      Plenary Hall
      CLOSING KEYNOTE
    • 04:31 PM - 05:00 PM
      Plenary Hall
      DigiCon XE 2018 Closing Ceremony
    • 06:00 PM - 09:00 PM
      BOOMERANG AWARDS
  • GARAGE
    • 09:00 AM - 09:15 AM
      Plenary Hall
      DigiCon Day 3 Opening
    • 09:15 AM - 10:00 AM
      Plenary Hall
      TBA
    • 10:00 AM - 10:30 AM
      Plenary Hall
      TBA
    • 10:30 AM - 11:00 AM
      Plenary Hall
      Measurability in the Experience Economy
      • Sanchit Sanga

        Chief Digital Officer - APAC & MENA

        MINDSHARE

    • 11:15 AM - 03:35 PM
      Meeting Room 8
      BOOMS CINEMA
    • 12:01 PM - 02:00 PM
      Reception Hall
      LUNCH
    • 04:00 PM - 04:30 PM
      Plenary Hall
      CLOSING KEYNOTE
    • 04:31 PM - 05:00 PM
      Plenary Hall
      DigiCon XE 2018 Closing Ceremony
    • 06:00 PM - 09:00 PM
      BOOMERANG AWARDS